The cost of IT failure is high, and its impact is felt in terms of increased costs, wasted time and damage to staff morale. 
To ensure that your business needs are taken care of, Pyramid IT are happy to work out a service contract to meet your business needs.

Our support services are constantly being updated to reflect the latest needs of business users. These services are offered on a per hour or annual support contract basis tailored to each clients needs.
In addition to ensuring your network and systems are running smoothly, Pyramid IT can perform a number of important maintenance tasks. These can include providing regular checks that your backup system is functioning correctly, antivirus software is updating correctly and that your firewall is configured to keep out the latest attacks.
This means you can concentrate on running your business and relax, comfortable in the knowledge that your business is in safe hands.

Sure Support

When IT problems occur, they need fixing quickly before your business suffers. Sure-Support is a comprehensive maintenance service covering all the critical parts of your IT system. It gives you fast access to IT specialists who will soon have your system up and running again when problems arise.

Quality service provided by experienced IT specialists
Fast response to IT problems
Unlimited telephone support
Fully inclusive on-site service (an engineer will visit your site If a problem can’t be resolved via remote or phone support)
Fixed cost means no surprises, and better control over your IT budget

Sure Support +

Avoiding unpleasant IT surprises which can be caused by viruses, security breaches, overworked servers or misuse of equipment is now a priority for many companies. Sure-Support + provides all of the Sure-Support services, plus the peace-of-mind of knowing that IT experts are securely monitoring your system to spot and fix problems before they have an impact on the business.
 
Scheduled onsite preventative system maintenance.
Asset management service so you know exactly what equipment you have.
Advice on where your system is vulnerable.
Prompt action to solve problems as they emerge.
Fixed cost means no surprises, and better control over your IT budget.
Regular IT system performance reports.

For your free Business IT Assessment call 01744 25960 or email us.

You can download a copy of the above information here.

Pyramid IT - Your Local IT Department.